If Credit One Bank called your cell between February 2014 and March 2019, you may qualify for the Credit One Bank Class Action Settlement. The $14 million settlement covers calls made without your consent using autodialers or prerecorded messages.
You don’t need to prove harm. You can receive $100 to $500 per claim. File online or by mail with your name, phone number, and a statement confirming the unwanted calls. No claim ID is required. Even without notice, you may still qualify. The Credit One Bank Class Action Settlement site lets you check and file.
Act now. The court will finalize payments after approval. Don’t pass on the Credit One Bank Class Action Settlement’s payment opportunities. Let’s go over everything you need to know, including filing guidelines, important dates, and eligibility and payout estimates.
What is the Credit One Bank Class Action Settlement, And Why is it Important Under the TCPA?
Customers are shielded from unsolicited robocalls, texts, and recorded messages by the Telephone Consumer Protection Act (TCPA). It requires businesses to get “prior express consent” before contacting your cell phone using:
- An automated telephone dialing system (ATDS)
- A prerecorded or artificial voice
Consumers filed a class action lawsuit claiming Credit One violated this law. Between 2014 and 2019, the company allegedly made illegal calls to thousands of people without permission. These calls involved:
- Promotional offers
- Collections
- Account servicing
Credit One denies wrongdoing but agreed to pay $14 million to resolve the claims.
The U.S. District Court for the District of Nevada granted preliminary approval. The settlement will become final after a hearing and claims process.
What Is the TCPA and Why Does It Apply to You in This Settlement?
A federal law protects you, called the Telephone Consumer Protection Act. Congress passed this law in 1991 to stop unwanted robocalls. The law limits how businesses can use autodialers, prerecorded messages, and text messages.
It is essential to know that the TCPA requires your prior express consent before any business contacts your cell phone using an automated system. This includes both marketing and collection calls. The law also applies to calls made in error or to reassigned phone numbers.
You should know that Credit One Bank allegedly made calls to people who were not its customers. The bank used an autodialer and left prerecorded messages. Some people never gave permission. Some people had recycled numbers. Also, some people asked Credit One to stop calling, but the calls continued.
Federal courts interpret the TCPA broadly. You can recover money without proving harm. A single call made without consent can result in damages of up to $500. Willful violations increase the amount to $1,500. If you received multiple calls, you may qualify for a higher payout.
You should understand how the TCPA protects your privacy. The law covers calls made using automatic telephone dialing systems. These systems dial phone numbers from stored lists. The law also bans prerecorded voice messages unless you agree to receive them.
According to the Federal Communications Commission (FCC), over 5 billion robocalls occur each month. The Credit One Bank lawsuit is one of many TCPA cases in recent years. In 2019, a court ordered a $61 million payout in a similar case against Dish Network.
The court approved the Credit One settlement under the TCPA. You qualify only if the bank contacted you using the prohibited methods. The type of call, your consent status, and the number called all matter.
You should review your call history between February 2014 and March 2019. If your number was on Credit One’s contact list during that time, you may have a valid claim. The TCPA provides you with the right to compensation if you meet the specified criteria.
How Do You Know If You Qualify for the Credit One TCPA Settlement?
You qualify if Credit One Bank called your cellphone using an autodialer or prerecorded voice between February 21, 2014, and March 6, 2019. You must not have permitted those calls. However, you can still qualify if you were never a customer of Credit One.
It is essential to know that the law covers people who received calls by mistake. Credit One may have called your number even if you never opened an account. If someone else had your number before you and gave consent, the bank may have continued calling after the number changed.
You should check if your phone number received multiple calls from unknown or persistent numbers during that time. You may have also received voicemails using artificial voices or automatic messages. The settlement covers those calls.
You should not assume you are excluded if you did not receive a formal notice. The claims website accepts self-submitted entries. You can enter your number and personal information to check eligibility. You must confirm that the calls were unwanted and made without your consent.
However, you must also confirm that the calls were made to a cell phone. The law does not apply to landlines for debt collection unless the calls were prerecorded. The TCPA protects cell phone users from repeated or automatic contact without their approval.
You can file a claim even if you asked the bank to stop calling. You qualify if the calls continued after you withdrew consent. The court recognizes that revocation of consent is valid under the law.
You should know that some people may not qualify. If you gave written or verbal consent and did not revoke it, your claim may be denied. If you were a Credit One Bank customer and agreed to the contract terms, the settlement may not apply.
According to class counsel in similar TCPA cases, over 20% of claimants qualify based solely on call records. You should submit a claim if you meet any part of the criteria. The process is free and protects your legal rights.
How Much Money Can You Receive from the Credit One Bank Class Action Settlement?
You can receive between $100 and $500 if you qualify. The exact amount depends on how many people file valid claims. Fewer claims increase your potential payout. The final payment also depends on administrative costs and attorney fees, which are deducted from the total fund.
It is essential to know that the total settlement amount is $14 million. The court will subtract legal fees and costs. The remaining balance will be divided equally among all approved claimants.
You should not expect the full $14 million to be paid to claimants. Courts often approve attorney fees up to 30% of the total fund. That means about $10 million will remain for eligible participants. If 50,000 people file valid claims, each person may receive around $200.
Past TCPA settlements show similar payment ranges. In the Capital One case in 2014, over 1 million class members received between $20 and $150. In the Dish Network robocall lawsuit, fewer people filed, and payouts exceeded $800 in some cases.
You do not need to submit proof to receive payment. You only need to certify that you received unauthorized calls. The settlement administrator will match your phone number with internal records from Credit One. Your claim is likely to be accepted if your number is listed in those records.
Make sure your submission is correct and comprehensive. Claims that are untrue or repeated will be rejected. You must also avoid errors such as entering the wrong number or mailing address.
The method of payment delivery is up to you. Direct deposit, PayPal, Venmo, or a mailed check may be accepted on the claim form. Please select your preferred method when submitting your claim.
The payout process begins after the court grants final approval. That can take several months. You may not receive your check immediately. You should expect a delay of 90 to 120 days after the claims deadline.
What Are the Important Deadlines and What Happens If You Miss Them?
The final deadline is not set yet, but here’s what to expect:
Action | Estimated Deadline |
---|---|
File a claim | 60–90 days after approval |
Opt out of the settlement | Same as the claim deadline |
Object to the settlement | Same as the claim deadline |
Final approval hearing | TBD (late 2025 expected) |
Payments sent | 6–9 months after approval |
Miss the deadline? You won’t receive any money or be involved in the case.
How Can You File a Claim in the Credit One Bank Class Action Settlement?
You can file a claim online or by mail. The official website includes a secure claim form. You should fill out the form accurately to qualify for payment. The process takes a few minutes and requires basic information.
You should start by visiting the official settlement website. The court will list the correct link in the notice you received. You should avoid third-party sites that offer to file your claim. Some of those websites may be scams.
It is essential to know that you do not need a claim ID to submit a form. You can file without one if you believe you qualify. You can manually enter your information on the form. Please include your complete name, mailing address, email address, and the phone number that received the calls.
You should, however, make sure your number corresponds to the February 2014–March 2019 timeframe. You must also check the box that certifies you did not permit Credit One Bank to contact you. The settlement requires this certification before issuing any payment.
You should not leave any fields blank. Incomplete forms may be rejected. You also must not submit more than one claim. Multiple entries under the same name or number may delay your payment.
You should keep a copy of the confirmation number after submission. Save a screenshot or print the page. You may need it to track your payment status later.
You can also file your claim by mail. The notice includes a printed form and the address for mailing. You must write clearly and follow the instructions. Use the correct postage and mail the form before the deadline.
You should file your claim as early as possible. Early submissions allow time to fix any mistakes. The settlement administrator will contact you if they need more information.
According to the claims administrator, claims submitted on time and in good faith are rarely denied. You should take this opportunity to assert your rights. The process is free, fast, and protects your legal claim under federal law.
When Will You Receive Your Credit One TCPA Settlement Payment?
You will receive your payment after the court gives final approval. The payment process begins once all claims are reviewed and any objections are resolved. You should expect the timeline to take several months from the claim deadline.
You should understand that class action settlements follow a structured process. The court must hold the final fairness hearing. The judge will determine whether the terms are adequate, reasonable, and fair at that hearing. No payments are issued until the court signs the final order.
You should know that objectors can delay the process. The administrator must wait until the issue is settled if someone contests the settlement or appeals the ruling. The schedule may be prolonged by a few weeks or even months as a result.
You should expect a delay of 90 to 120 days after the final approval. The administrator uses this period to calculate individual payments, verify claim forms, and distribute funds. The number of valid claims affects how long this process takes.
You can receive your money by mail or digital payment. The claim form includes options for PayPal, Venmo, direct deposit, or a traditional check. Before continuing, you must choose your preferred submission method.
Verify that your contact information is up to date. If you move or change your email address, please update your details on the settlement website. Cancellations or postponements may be made for payments that cannot be delivered.
You should also watch your inbox for payment alerts. Some digital transfers expire after a set time. If you miss the notification, you may need to request a reissue.
According to past settlements, most people receive payments within four months after final approval. Some claims take longer due to data issues or mail delays. If your form was complete and accurate, your check should arrive during the first wave of disbursements.
You can track updates on the official website. The administrator will post news about approval dates and payment timelines. You ought to save that page to your bookmarks and return often.
How Long Do Settlement Reviews and Payments Take in Practice?
The timeline varies, but here’s a typical breakdown:
Step | Timeline |
---|---|
Claims submitted | 60–90 days post notice |
Claims verified | 2–4 months after the deadline |
Final hearing | Held by court (date TBD) |
Payments processed | 1–3 months after approval |
Total time: 6 to 9 months
You’ll be paid by PayPal, Venmo, direct deposit, or mailed check—depending on your choice.
What Are Your Legal Choices If You Don’t Want to Take Part in the Settlement?
You are free to decline to participate in the settlement. The court allows every class member to opt out. You must do this before the posted deadline. If you opt out, you give up your right to receive money from this case. You keep the right to sue Credit One Bank on your own.
Making a formal request to the settlement administrator is the first step. The letter must contain your name, mailing address, the appropriate phone number, and a clear statement that you wish to opt out. You must sign the letter. You should send it by certified mail with a return receipt.
Then, you must meet the opt-out deadline listed in the official notice. Late requests will not be accepted. If your letter arrives after the deadline, you will stay in the class automatically.
You should also know you have the right to object to the settlement terms. You can remain in the class and still express concerns about the payout, attorney fees, or claim process. But before the objection deadline, you have to submit your objection in writing.
Your name, contact information, the cause for your objection, and any supporting documentation must all be included in your objection. You may also request to speak at the final approval hearing. The court will review all objections before granting final approval.
You should not file both an objection and an opt-out. Doing both may cancel your submission. You must choose one option. You lose your opportunity to suit Credit One separately and stay in the class if you do nothing.
If you need legal guidance, you can consult a lawyer. You have the option to hire your own lawyer if you’d like, but the court-appointed attorneys represent the entire class.
According to court statistics, fewer than 1% of class members opt out or object in most consumer class actions. You should consider your options carefully. The claim process is simple and provides an easy way to receive compensation under federal law.
What Other TCPA Cases Show Similar Settlement Results?
You can learn from past TCPA lawsuits. Federal courts have approved multiple settlements under the same law. These cases show how violations of robocall rules result in real payouts for consumers like you.
You should review the Capital One TCPA settlement from 2014. The company agreed to pay $75 million to resolve claims involving autodialer debt collection calls. Over 1 million people received payments. The average check ranged between $20 and $150, depending on the number of valid claims.
You should also know about the Dish Network case. In 2020, a federal jury awarded $61 million to people who received unauthorized marketing calls. That case focused on violations of the Do Not Call registry rules. Each person received up to $1,200 for repeated calls.
Another example is the Resort Marketing Group robocall case in 2018. The defendants included major cruise lines. They paid $12.5 million to settle claims under the TCPA. Payouts were based on the number of robocalls each person received.
You should understand that Credit One Bank’s $14 million settlement falls within this standard range. The amount per person may increase if fewer people file claims. In past cases, lower participation resulted in higher individual checks.
You should also consider the LifeTime Fitness TCPA case. The company settled for $15 million over prerecorded membership promotions. That case involved both calls and text messages without consent.
These comparisons help you see the value of your claim. Even a few calls can yield a significant payout. The TCPA sets strict rules, and courts continue to enforce them.
It is essential to know that successful claims require proper filing. You should follow the claim process and confirm your contact information. The earlier cases prove that TCPA enforcement leads to direct financial benefits for consumers.
How Does This Settlement Compare with Other TCPA Robocall Cases?
This is one of many TCPA settlements. Here’s how it stacks up:
Case | Settlement Size | Per-Person Payout |
---|---|---|
Capital One (2021) | $75.5 million | ~$200–$300 |
Wells Fargo (2020) | $17.85 million | ~$140 |
Credit One Bank (2025) | $14 million | ~$100–$500 |
The payout depends heavily on how many people file—fewer claims = more per person.
What Final Steps Should You Take to Protect Your Rights and Claim Your Payment?
Finally, you should act now if you qualify for the Credit One Bank Class Action Settlement. The process is free. You do not need a lawyer. You only need to confirm that Credit One called your cellphone without permission between February 2014 and March 2019.
First of all, you should file your claim using the official website. The notice includes the correct web address. You should never rely on third-party sites or unofficial links. Fraudulent claims or wrong submissions may delay or cancel your payment.
It is essential to know the deadline matters. If you miss it, you lose your right to receive money. You cannot submit a claim after the deadline under any condition. Class actions follow strict rules. The court does not allow late claims.
You should check your phone number against the time period listed in the settlement. You may also review old voicemails or call logs. If you received repeat calls or prerecorded messages, you likely qualify.
You should also consider your opt-out or objection rights. If you prefer to sue Credit One on your own, you must send an opt-out letter before the cutoff date. If you object to the terms but still want to receive payment, you must submit your concerns to the court in writing.
You must include accurate contact details on the claim form. Again, confirm your address, phone number, and desired payment method. Delivery delays may result from incomplete or inaccurate information.
You can track your claim on the official website. The administrator will post payment timelines and updates. You should save your confirmation number and check for any follow-up messages.
You should not delay. Over 5 billion robocalls are made each month, according to the Federal Communications Commission. This settlement allows you to hold companies accountable. The TCPA protects you from these calls. This claim helps you enforce that right.
You should take the final step. File your claim today. Claim your share of the $14 million settlement. Protect your privacy and your consumer rights under federal law.
Conclusion: Don’t Miss Your Chance to Get Paid
If you got robocalls from Credit One Bank Class Action Settlement between 2014 and 2019 without your permission, the law is on your side. The TCPA allows you to claim compensation, and you may be entitled to $100–$500 or more, without needing phone records. But you must file your claim before the deadline.